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Please call our office at 623-825-9835 or email to info@neosoftitsloution.com us with your query.

Top most popular FAQs

I am totally new to this "website thing". How does the whole process work?

Never fear, that’s why Neosoft it solution is here. You can learn about our time proven process in our process section.

What platform do you build your websites on?

We build all of our websites on the wordpress and PHP.

What is cloud backup?

Cloud backup also known as Online Backup is the process where your onsite backups are transferred to a server.The server is located in a secure data center .It is more secure, reliable and easier to manage and monitor.

What kind of response times can I expect?

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

How Long is a Managed Services Contract For?

The Services team Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.

Do we own the completed website?

You always have full ownership over your website. Although we’d hate to see it happen, you’re free to move your website to a third-party company. Since your website is built using WordPress, you can transfer it to just about any web host.

Do I need to have all my content prepared prior to contacting you?

No. We can get started by using placeholder content while you work towards completing your content. We’ll even provide you with a content outline to follow to make things easier. This gives you guidance on the type of text and images that would perform best on your website.

I've received quotes that are much higher than your prices. Are you cutting corners to offer lower prices?

Websites come in all shapes and sizes, just like cars. You’ll find quotes ranging from a few hundred dollars all the way up to hundreds of thousands of dollars. Our websites are designed to be the perfect balance of features and price for small businesses. We’ve been able to keep our prices low by reducing overhead and streamlining our process. Our finished product often exceeds the quality of agencies charging ten times more than us.

I’m not local to your area. Can you still make my business' website?

Yep! We’re great at communicating via phone and email and our clients come from all over the World.

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